Be the reason our clients stick with us.
We’re LOCUS-T, a digital growth partner trusted by brands across Malaysia for over 25 years. As a Client Success Specialist, you’ll be the bridge between our team and the client, making sure projects stay on track, expectations are met, and relationships thrive.
Perks & Benefits
- Flexible Hours – Start by 10AM. We get the traffic struggle.
- Hybrid Work – Balance remote days with collab time in-office.
- 2 Weeks Work-from-Anywhere – Life happens. We support that.
- Training & Mentorship – Learn from experienced digital leaders.
- Mobile, Internet & Parking Subsidy
- Birthday Leave
- Family Leave – Maternity & Paternity
- Marriage Leave, Time-Off, Replacement Leave
- Long Service Award
- Monthly Performance Rewards
- Engagement Activities & Fun Work Culture
What You’ll Do
- Maintain strong client relationships via email, phone, and meetings.
- Manage projects for websites, landing pages, and ads.
- Support SEO and performance marketing services.
- Provide feedback, updates, and reports to clients.
- Work across departments to meet client needs.
- Solve problems and ensure project milestones are met.
- Analyze performance and offer improvement insights.
What You Bring
- Bachelor’s in Business, Marketing, or related field.
- Client-first attitude with strong communication skills.
- Flexible, fast-thinking, and solutions-oriented.
- A solid grasp of marketing trends and practices.
- Fluent in English, Bahasa Malaysia, and Mandarin.
Want to help clients grow while growing yourself?