Client Success Specialist

Be the reason our clients stick with us.

We’re LOCUS-T, a digital growth partner trusted by brands across Malaysia for over 25 years. As a Client Success Specialist, you’ll be the bridge between our team and the client, making sure projects stay on track, expectations are met, and relationships thrive.

 

Perks & Benefits

  • Flexible Hours – Start by 10AM. We get the traffic struggle.
  • Hybrid Work – Balance remote days with collab time in-office.
  • 2 Weeks Work-from-Anywhere – Life happens. We support that.
  • Training & Mentorship – Learn from experienced digital leaders.
  • Mobile,  Internet & Parking Subsidy
  • Birthday Leave
  • Family Leave – Maternity & Paternity
  • Marriage Leave, Time-Off, Replacement Leave
  • Long Service Award
  • Monthly Performance Rewards
  • Engagement Activities & Fun Work Culture

What You’ll Do

  • Maintain strong client relationships via email, phone, and meetings.
  • Manage projects for websites, landing pages, and ads.
  • Support SEO and performance marketing services.
  • Provide feedback, updates, and reports to clients.
  • Work across departments to meet client needs.
  • Solve problems and ensure project milestones are met.
  • Analyze performance and offer improvement insights. 

What You Bring

  • Bachelor’s in Business, Marketing, or related field.
  • Client-first attitude with strong communication skills.
  • Flexible, fast-thinking, and solutions-oriented.
  • A solid grasp of marketing trends and practices.
  • Fluent in English, Bahasa Malaysia, and Mandarin.

Want to help clients grow while growing yourself?

Apply Now